1. Who is responsible
The operator of LacteosCordoba is responsible for personal data processed through the platform. Requests can be submitted through Support in Messages. The operator’s full legal identity and postal contact details must be added here before commercial payment services launch.
2. Data we collect
Data depends on how you use the platform.
- Account and profile data: name, email, telephone, country, photograph and biography
- Property data: descriptions, location, photographs, prices, availability, amenities and rules
- Requests, conversations, reports and support communications
- Promotion and transaction records, without full card details handled by the payment provider
- Technical and security data: IP address, device, browser, timestamps, logs and cookie identifiers
3. Why we use data
We process data to provide requested services, protect the platform and meet legal obligations.
- Administer accounts and listings
- Enable search, requests, messages, favorites and support
- Process and document optional promotion purchases
- Prevent fraud, abuse, unauthorized access and failures
- Moderate reports and enforce platform terms
- Meet accounting, tax, legal and regulatory duties
- Improve usability and performance with proportionate analytics
4. Legal grounds
Depending on the activity and applicable law, processing relies on performance of our agreement, legitimate interests in operating and securing the service, legal obligations, or consent where specifically requested.
5. Who receives data
Data may be shared with users you contact and providers that host, secure, maintain or support the platform. Payment providers receive information needed for optional purchases.
Information may also be disclosed when legally required, to protect rights and safety, or in a legitimate business reorganization. Providers receive only what their role requires.
6. Public information
Property details and selected host profile information can be public. Do not include documents, private contact details or sensitive information in public descriptions or photographs unless necessary and lawful.
7. Retention
We keep data only as long as needed for account operation, safety, disputes and mandatory legal or accounting periods. Data may be retained longer to establish, exercise or defend legal claims.
8. International processing
Some providers may process data outside your country. Where required, recognized safeguards such as adequacy decisions or approved contractual protections are used.
9. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection and complain to the competent authority. Reasonable identity verification may be required.
10. Cookies and device storage
Essential cookies or similar storage may support authentication, language, security and core operation. Non-essential analytics or advertising technologies requiring consent should activate only after an appropriate choice is offered.
11. Security and children
We use reasonable safeguards, but no online service guarantees absolute security. Use a strong password and report suspicious activity.
The platform is not intended for children without legal capacity to create accounts or enter property arrangements. Contact Support if data was submitted without authorization.
12. Policy changes
We may update this policy when services, providers or legal requirements change. Material changes will be communicated where required, and the latest version will remain on this page.